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How to select the right tool for the job

With an ever growing number of online tools available to help you engage with your local residents, how do you know what tool to choose? How do you know what's right for your council and your residents? How do you know if the tools you're interested in will actually work and deliver the results you need?

We've designed this section to help you learn more about what's available through easy-to-understand guides, research and analysis, and hints and tips we've picked up by trying many of the tools ourselves.

We aim to build this section up over time and add new sections when new tools emerge. If you're keen to find out about a specific tool and it's not included in the list above, check out the new innovations section. If it's not listed let us know and we'll research it.

If you want to share your own experiences of using different tools, please let us know.

Use our Feedback Form to get in touch.